Personal Services

Personal Services

Away Office provides a personable and high- quality service. We pride ourselves on our high service levels, and on being approachable and easy to talk to.

  • We continue to invest in the private client team to keep up with demand.
  • We also use modern technology to make the process of liaising with us as painless as possible.
  • Asking other professional advisers to provide the information we need in PDF format.
  • Storage of all historic papers on our servers should you have need of them in the future.
  • Use of an encrypted portal to provide 100% security.
  • The use of digital signatures to make the signing of your return even easier.

Advice

We provide valuable, practical advice when you need it.

Liaising with other advisors

With your consent, we will liaise with your wealth manager and your buy-to-let manager to collect the information we need.

Timing

Give us a reasonable deadline and we will do everything we can to meet it.

Continuity

We understand the importance that you attach to speaking to the same people each year.

Clarity on fees

For recurring work, we will agree a fee in advance, and limit annual increases to reflect inflation.

Communication

We aim to talk to you as a layman, and not blind you with industry terms.

Listening

Without you, we have no business. We will always be interested in your feedback.

Softwares We Use